Protect personal information
- Keep your home address, financial details and identity documents private.
- Use care when sharing phone numbers or moving conversations off the platform.
- Use a strong, unique password and never share verification codes.
Recognise suspicious behaviour
- Be cautious of urgent requests for money, gifts or financial help.
- Watch for inconsistent stories, pressure, threats or attempts to isolate you.
- Do not open unexpected links or files from people you do not know.
Meet safely
- Choose a public place for a first meeting.
- Arrange your own transport and tell someone you trust about your plans.
- Do not feel pressured to continue a meeting or conversation.
Report and block
Use the in-product reporting and blocking tools when available. Reports help the team review concerning behaviour; do not use public pages to share another member's private information.